Can I appeal against a moderation decision?
The SmartCityCoin.io has a system of handling complaints and appeals about the moderation and management of our social media sites such as blogs and messageboards. This is handled separately from complaints about the Lanast’s Co. ltd. editorial output.
If your comment is removed you will be sent an automatically generated email telling you which House Rule the comment was considered to have broken. This will include a link to more information about the House Rules. On very rare occasions, you may be sent a personalised response telling you why your comment was removed, but we can’t do this as a matter of course. If you have read the email you were sent and these FAQs and disagree that your comment broke the rules, then you can appeal against the decision. Similarly, if you reported a comment to the moderators and they rejected it, you may also appeal.