How does the appeal process work?

How does the appeal process work?

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If the SmartCityCoin.io finds that a mistake has been made, the content will be reinstated and you will be informed, with an apology where appropriate.

If your complaint is not upheld, we will reply and tell you why. If you still feel your complaint has not been dealt with fairly, you can ask that it is considered again by the SmartCityCoin.io Social Media Complaints Group.

If the Social Media Complaints Group rejects your appeal and you are still unhappy, you can make an appeal to the Lanast Co. ltd. on www.lanast.com

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