How should I make my appeal?

How should I make my appeal?

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If you want us to consider an appeal against a moderation decision, your appeal must satisfy the following conditions:

You must make your appeal within 30 days of the moderation decision. An initial response will be provided within 10 working days of the complaint being made.

Complaints about specific moderation decisions will only be accepted from the user who is subject to that moderation decision and not from third parties, unless it can be demonstrated that they have been appointed by the user themselves as their representative.

Complainants must include post numbers or moderation reference numbers, or include a link to the relevant content, to enable the original content and moderation history of the item to be traced. Complaints that do not include these details will not be considered.

Complaints should be clear and concise and not exceed more than 1000 words. Complaints must concern a matter of substance, not be vexatious or trivial, and there must be sufficient evidence to suggest that an appeal against a moderation decision has a reasonable prospect of success.

You can appeal using a Feedback form.